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Salesforce Consulting


SALESFORCE IMPLEMENTATION AND OPTIMIZATION CONSULTING

Salesforce Consulting

From Hendercross we seek to help our clients devise the best strategy, optimize their business processes, and achieve their objectives more efficiently. We accomplish this through process consulting and the design of customized solutions. For that, we conducted an internal audit to see what can be improved and which future challenges we’ll face.

All the information that is loose about your company can be centered on the same platform. We migrate all the company’s data to the Salesforce platform and guarantee maximum security to the customer. Salesforce adapts to the particular needs of each one.

We belong to the Salesforce partner ecosystem, which enables us to successfully develop professional consulting services, mainly in Latin America.

We guide your company in the adoption of the platform and make sure they have all the necessary tools to take full advantage of the services it provides. We train your company in the use of it and carry out the corresponding training to streamline processes. Later, we accompany in the follow-up to analyze the next steps to follow.

  • Comercial and marketing processes consulting

  • Solution and work processes design in Salesforce

  • Salesforce account configuration

  • Workshops and dynamics to survey commercial processes and marketing

  • Salesforce re-implementation with better practices

  • User and administrators training

  • User manual design and data import

We have a certified Salesforce work team that is ready to help the client in whatever they need. We are always available to solve and collaborate with the difficulties you have.

Depending on what the company needs, Hendercross gives you fast and efficient access to highly qualified resources from Salesforce Certified Administrator, Consultant and Developer. Our support offers the flexibility to complete small projects, guide your team or manage tasks with the same agreement.

  • Monthly optimization service and usage queries for clients

  • Administrator assistance and new solutions development

  • Administrators and users support

Salesforce allows you to integrate a wide variety of systems into your platform. It is important to understand the current process of our client to analyze improvements or difficulties that they may face and even know the way it’s team works to achieve the highest possible efficiency.

We are prepared to integrate different scopes and techniques to adjust the solution to the available budget and the proposed business objectives.

In case the customer already uses Salesforce, we can help them consolidate, separate or migrate within any instance on the platform.

  • Salesforce integration with other systems

  • Additional developments on the Salesforce platform

  • Community and Portal Development for external customer use

  • Mobile application customization

  • Integration with other Social Media and Websites

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